Property Management

Our property managers make tenant satisfaction the highest priority. Outstanding customer service and total tenant satisfaction, combined with the fiduciary responsibility to the owner, guides decision-making in the delivery of each service. Our property management professionals provide a complete range of property services including operations management, financial reporting, construction management, and lease & property administration.

Lease & Property Administration

We ensure continuous improvement in identifying and capturing all industry-wide “best practices” in our management methodologies. Development, updating and monitoring of key performance indicators on our portfolio, use of technological solutions, and a leadership approach that seeks constant improvement are all indications of NAI’s dedication to ensuring quality performance for every client.

Operations Management

Our proven systems save tenants and owners time and money. NAI’s approach to managing, maintaining, and measuring quality services is grounded in our overall organizational model, which enhances the performance of the asset and involves routine and major preventive maintenance, safety testing, alterations, and reactive maintenance. Also key are our strict enforcement of leases, effects on real estate tax reductions, servicing the tenant to create renewals, speed in collections/billing and executing a strategic plan of appropriate CAM maintenance versus capital expenditures.